Effective Date: January 1, 2025
Odisha Book Emporium ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment information when you place an order or create an account.
- Non-Personal Information: Browser type, device information, IP address, pages visited, and time spent on our website.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To send order confirmations, updates, and delivery notifications.
- To respond to your customer service inquiries and support requests.
- To improve our website, products, and services.
- To send promotional communications (only with your consent).
- To detect and prevent fraud or unauthorized access.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure, encrypted payment gateways. We do not store your credit/debit card details on our servers.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping Partners: To deliver your orders to the specified address.
- Payment Processors: To facilitate secure payment transactions.
- Legal Authorities: When required by law or to protect our legal rights.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request a copy of the data we hold about you.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: shibashiskar1966@gmail.com
- Phone: 9338655817, 9337511362
- Address: Main Branch - Nimchouri, Cuttack, Odisha, India, Pin: 753002